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Basic Informations

Get help with Matterhorn Wholesale integration

  • Automated Product Import: Effortlessly adds Matterhorn Wholesale products to your Shopify store.
  • Real-Time Inventory Management: Automatically updates stock levels and prices in your store.
  • Markup Calculation: Easily calculates product markups to align with your pricing strategy.
  • Shopify Fulfillment Support: Integrates with Shopify's fulfillment network for efficient order processing and delivery.
  • Order Placement Flexibility: Allows placing orders in bulk or using a dropshipping model.

The Integrator allows for flexible management of the products you wish to add to your Shopify store. You can individually select products while browsing through our wholesale inventory and add them to your integration list, which will automatically upload them to your store. Alternatively, you can add entire collections by brand by going to the "Brand Store" tab and connecting the brands that interest you. These products, as well as any future products released under that brand, will be automatically added to your store.
It's important to note that products are imported as drafts. You will need to manually activate them, and you have full freedom to edit them as you see fit. Our application does not overwrite the title, description, or any other product information, only updating the selling price and stock levels.

Our application significantly simplifies the process of placing orders for sold products in our wholesale inventory. We offer two models:

Dropshipping Orders - using fulfillment Shopify:

If you prefer the dropshipping model, you can place orders that we will directly send to your customer's address. We ensure privacy by not including a VAT invoice in the package, so the purchase prices remain confidential.

To create a dropshipping order, simply send a fulfillment request from your order. This action will generate an order in Matterhorn Wholesale with your customer's delivery details.

Traditional Bulk Orders:

If you choose to receive products at your store first and then resend them to your customers, visit the "Wholesale Bulk Order" tab. There, you'll find a list of orders from your Shopify store containing products imported from Matterhorn. Simply select the products and place your order with a single click.

Ou Integrator is available to our clients completely free of charge. The only cost you will incur is the fees associated with maintaining your Shopify store.

How it works - step by step

Step by step workflow with Matterhorn Integrator.

When you install our application on your Shopify store, we receive the email address defined in your Shopify settings. We will then either create a Matterhorn Wholesale account using this email or connect your store to an existing account if you have previously registered

After app installation you will be reditected to settings page, where you can set up import settings. You can choose your default markup, tag import, metafields and other setting.

Once you've successfully connected your store to the Integrator, you can start adding products to your list.

You have two options:

Adding Individual Products:
After successfully connecting your store, a new option will appear within the Matterhorn Wholesale interface that allows you to add individual products to your product list. While browsing through our wholesale offerings, you can select products that interest you and add them to your list. Upon adding, these products will be automatically imported into your Shopify store.

Adding Entire Brands:
If you prefer, you can add entire collections of products from specific brands. To do this, go to the "Brand store" tab and select the brands that interest you. All products from that brand (including future ones) will be added to your store.

Remember, the products are added as drafts, allowing you to edit them later before activating them in your store.

Order Fulfillment - for dropshipping orders

When your customer places an order in your store for products from the Matterhorn wholesale, follow these steps to ensure smooth fulfillment:

  • Access the Order: Go to the specific order placed by your customer in your store.
  • Request Fulfillment: Click on the 'Request Fulfillment' option within the order. This action will generate an order in our Matterhorn wholesale system.
  • View the Order in Our App: The order you created will be visible in the 'Fulfillment Orders' tab of our application.
  • Payment Link: In the 'Fulfillment Orders' section, you will find a payment link. Please proceed to make the payment for the order.
  • Shipping Process Begins: Once the payment is received, we will initiate the shipping process to deliver the goods to your customer.
  • Tracking Information: As soon as the goods are dispatched, tracking information will be updated in your order details, allowing you and your customer to track the shipment.
By following these steps, you can seamlessly manage the fulfillment process for orders placed in your store for Matterhorn wholesale products.


Wholesale bulk order to fulfill products in your location

If you wish to receive the goods at your company's headquarters and distribute them to your customers yourself, please navigate to the 'Wholesale Bulk Order' section. There, you will find orders placed in your Shopify store that include products from our warehouse. You can order these as one package in this area. At this point, you will need to manage the fulfillment process independently.

Connect your store

Inst

You can just install our app from Shopify App Store - https://apps.shopify.com/matterhorn-wholesale Whe you install app you will be redirected to integration setting page, where you can set up import product option, default markup, import taggging and other settings.

If you plan to operate on a dropshipping model, you should adjust your shipping costs to meet your business objectives. When you place an order with Matterhorn, you will be charged shipping costs for the destination country according to the table available on the page Shipping options. Our integrator does not set up shipping costs in your store; you should do this manually.

Feel free to add this to your FAQ to guide your users in setting up their shipping costs when using Matterhorn's services.

Managing Products

In this section, you'll learn how to add individual products or entire brands to your store.

Adding Individual Products:

After connecting your first Shopify store through our wholesale site, an additional option will appear, allowing you to add products to your product list. Once you add products to this list, they will appear in your Shopify store within a few minutes or up to several hours.

Adding Entire Brands:

If you want to sell products from a specific brand and wish for new products to appear in your store automatically, go to the "Brand Store" tab. There, you have the option to connect an entire brand, which automates the process of adding products to your list. You can also set an individual markup for selected brands. This feature greatly simplifies adding new products to your store.

When you add your store to our integrator, you provide a default price markup that will be added to the price of each product. You can later change this markup in the "My Products" tab. The system will automatically update the price in your store.

This allows you to easily manage your profit margins and ensure that the prices in your store reflect your business objectives.

After adding products to your list, our system will automatically upload them to your Shopify store. By default, these products are uploaded as drafts and are not initially assigned to any sales channel. However, you have the option to change this default behavior in the store settings by enabling the "Activate products right after import" feature. With this setting activated, products will be immediately visible in your store upon import, bypassing the draft stage.

To customize and activate these products manually, you'll need to edit them directly from your Shopify admin panel if the automatic activation feature is not enabled. This process involves updating the title, description, and images according to your branding and product needs. Once you're satisfied with the changes, you can activate the products and assign them to your desired sales channel.

This workflow provides flexibility, allowing you to choose between immediate product visibility or full control over the final presentation of your products, all within the familiar interface of your Shopify admin panel.

Products will start being added to the store immediately after they are added to the list. Products are added in batches of 10. Initially, you will see the product cards in your store, followed by the system updating their inventory status. Adding a single product takes from a few to several seconds. If you are adding thousands of products, the process can take several hours.

Shopify has daily limits for adding products, typically allowing for the addition of around 50,000 product variants per day. When this limit is reached, our application will attempt to add products again after a period of 6 hours.

During the store setup, you can enable the option "Add Matterhorn Tags". Products added after setting this option will include the following tags:

  • Matterhorn_ProductId_{MatterhornProductId}
  • Matterhorn_Category_{MatterhornCategoryPath}
  • Matterhorn_Type_{MatterhornProductType}
  • Matterhorn_Color_{ProductColor}

During the store setup, you can enable the option "Add Metafields to product". System will update your products with metafields:

  • [namespace] => matterhorn_namespace
    [key] => color
    [value] => {color name}
    [type] => single_line_text_field
  • [namespace] => matterhorn_namespace
    [key] => product_id
    [value] => {matterhorn_product_id}
    [type] => number_integer
  • [namespace] => matterhorn_namespace
    [key] => category_id
    [value] => {matterhorn_category_id}
    [type] => number_integer
  • [namespace] => matterhorn_namespace
    [key] => category_path
    [value] => {matterhorn_category_path}
    [type] => single_line_text_field
  • [namespace] => matterhorn_namespace
    [key] => product_type
    [value] => {product_type}
    [type] => single_line_text_field
  • [namespace] => matterhorn_namespace
    [key] => category_name
    [value] => {matterhorn_category_name}
    [type] => single_line_text_field
  • [namespace] => matterhorn_namespace
    [key] => vendor_name
    [value] => {vendor_name}
    [type] => single_line_text_field
  • [namespace] => matterhorn_namespace
    [key] => wholesale_url
    [value] => {url_to_product_in_matterhorn}
    [type] => url
  • [namespace] => matterhorn_namespace
    [key] => category_level1
    [value] => {category_level1}
    [type] => single_line_text_field
  • [namespace] => matterhorn_namespace
    [key] => category_level2
    [value] => {category_level1}
    [type] => single_line_text_field
  • [namespace] => matterhorn_namespace
    [key] => category_level3
    [value] => {category_level1}
    [type] => single_line_text_field

Making orders in Matterhorn - Fulfillment



Our dropshipping model application utilizes the Shopify Fulfilment functionality. All products imported through our application will be assigned to the Matterhorn Fulfillment service - to execute an order, click on 'Request fulfillment' in the Shopify panel for each order containing Matterhorn products. This will generate a dropshipping order in our system. You can find all such orders in the 'Fulfillment orders' tab - where you can check the status of order fulfillment and also make payments for them.

Note: If you place a dropshipping order, Matterhorn will not add a sales document to the package; send the confirmation to the customer from your store.



If you wish to place a traditional bulk order and have the sold merchandise first shipped to your headquarters, go to the "Wholesale Bulk Order" tab. On this page, you will be able to display products imported from Matterhorn and sold within a given time frame and place a bulk order, which will be sent to your headquarters' address.
Question?

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+48 503 503 875

We are always happy to help

tech@matterhorn-wholesale.com

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